Legal
Terms of Service
1. Acceptance of these Terms
These Terms of Service (“Terms”) govern your access to and use of the TrueLane mobile application and any related services (collectively, the “Service” or the “App”), operated by Superior One Logistics Corp. (“TrueLane,” “we,” “us,” or “our”). By creating an account, downloading the App, or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.
2. What TrueLane is — and is not
TrueLane is a financial decision-support and record-keeping tool for independent owner-operators and commercial carriers in the freight industry. It helps you estimate a break-even rate, compare a broker's rate against your own cost profile and any benchmark you supply, log trip execution and expenses, and keep records for your business.
TrueLane is not a load board, a GPS navigator, a TMS, a broker, a carrier, or a financial, tax, accounting, insurance, or legal advisor. We do not verify broker rates, shipper information, equipment compatibility, or load legality, and we do not guarantee any specific financial outcome.
You set your own rates. TrueLane's figures are for your own individual business decisions. Each operator independently sees only their own numbers. TrueLane does not tell you what rate to charge, does not set rates for you, and does not coordinate, share, or benchmark rates among users. Any market benchmark shown is a value you enter, that comes from your own load history, or that you bring from your own third-party subscription; TrueLane does not sell or guarantee market rates. You are solely responsible for the rates you quote or accept.
3. Estimates and disclaimers
All calculations in the Service — including break-even rates, cost-per-mile figures, projected revenue-per-hour, mileage estimates, tax and expense summaries, and any verdict shown on a load — are estimates derived from the data you enter and from third-party sources. They may be inaccurate. The following disclaimers, also surfaced in the App, apply:
- Routing & mileage. Route miles and times are generated using general-purpose (passenger-vehicle) routing and do not account for commercial-vehicle restrictions, low clearances, weight limits, hazmat zones, or truck-specific road rules. Verify route suitability and legal compliance yourself before accepting or executing any load.
- Insurance. TrueLane does not provide insurance advice. Coverage requirements vary by state, carrier, broker, and shipper, and personal auto policies typically exclude for-hire commercial use. Always confirm coverage with a licensed agent before accepting freight.
- Taxes. Tax summaries are estimates, not tax advice — consult an accountant for filing. Note that the standard-mileage and actual-expense methods cannot both be claimed for the same vehicle.
You remain responsible. The motor carrier and driver remain solely and legally responsible for vehicle weight and height compliance, axle limits and permits, route safety and legality, road and bridge restrictions, hours-of-service, insurance, the final negotiated contract rate, and all federal, state, and local tax filings and regulatory compliance. Verify all load details, route suitability, and equipment compatibility before accepting or executing any load. Use of the Service is at your own risk.
4. Eligibility
You must be at least 18 years old, able to form a binding contract, and using the App for lawful commercial purposes. By using the Service you represent that you meet these requirements.
5. Your account
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and keep it current. Notify us promptly at superior.one.logistics@gmail.com if you suspect unauthorized access.
6. Subscriptions and billing
Certain features are available only through a paid subscription (“TrueLane Pro” or similar). Subscriptions are purchased through the Apple App Store or Google Play Store and are subject to those stores' terms; billing is processed through those stores and RevenueCat.
- Payment is charged to your App Store or Google Play account at confirmation of purchase.
- Subscriptions renew automatically for the same period and price unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours before the current period ends.
- You can manage or cancel your subscription in your store account settings at any time; cancellation takes effect at the end of the current paid period.
- Except where required by law or store policy, payments are non-refundable. Refunds are handled by the applicable store; we do not process refunds directly.
- We do not receive or store your full payment-card details.
- Prices, features, and tiers may change; changes apply going forward.
7. Acceptable use
You agree not to:
- Use the Service unlawfully or to violate any law or regulation, including FMCSA and DOT rules;
- Reverse engineer, decompile, or attempt to derive the source code of the Service;
- Bypass, disable, or circumvent any access-control, entitlement, or usage-limit mechanism;
- Resell or redistribute the Service except as expressly permitted;
- Submit false data, impersonate another person, or upload unlawful or infringing content; or
- Interfere with the operation or security of the Service or other users' access to it.
8. Your content and data
You retain ownership of the business data you enter. You grant us a limited license to store, process, and sync that data solely to provide the Service to you, as described in the Privacy Policy. You are responsible for the accuracy of what you enter and for maintaining your own backups; the App provides CSV export for this purpose.
9. Intellectual property
The Service, including its software, design, text, and graphics (excluding your data), is owned by Superior One Logistics Corp. or its licensors and is protected by copyright and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your own internal business purposes, subject to these Terms.
10. Third-party services
The Service relies on third-party providers, including authentication, cloud database and storage, mapping and routing, subscription management, crash reporting, analytics, and fuel-price reference providers, as well as the Apple App Store and Google Play. Your use of those features is also subject to the applicable third party's terms, and we are not responsible for third-party services.
11. Apple and app-store terms
If you download the App from the Apple App Store, you acknowledge that these Terms are between you and Superior One Logistics Corp. only, not Apple, and that Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App, and any claims, losses, liabilities, or expenses attributable to the App are governed by these Terms. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government list of prohibited or restricted parties. Similar acknowledgments apply to Google Play and other distribution platforms where required by their terms.
12. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT CALCULATIONS, ESTIMATES, OR DATA ARE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR CIRCUMSTANCES, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUPERIOR ONE LOGISTICS CORP. AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
14. Indemnification
You agree to indemnify and hold harmless Superior One Logistics Corp. from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of your use of the Service, your data, your violation of these Terms, or your violation of any law or third-party right, to the extent permitted by law.
15. Termination
You may stop using the Service and delete your account at any time from within the App. We may suspend or terminate your access if you violate these Terms or as needed to protect the Service or other users. Provisions that by their nature should survive termination — including disclaimers, limitation of liability, and indemnification — will survive.
16. Governing law and disputes
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Subject to any applicable arbitration or dispute-resolution terms, any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Texas, and you consent to their jurisdiction.
17. General
These Terms, together with the Privacy Policy, are the entire agreement between you and Superior One Logistics Corp. regarding the Service and supersede any prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Neither party is liable for delays or failures caused by events beyond its reasonable control.
18. Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the effective date and, where appropriate, notify you in the App or by email. Your continued use of the Service after the changes take effect constitutes acceptance of the updated Terms.
19. Contact
Questions about these Terms? Email superior.one.logistics@gmail.com.